
Product Manager Cheat Code
I feel like I found a Product Manager cheat code (that costs a fortune, but pays for itself in dividends).
Google Tag Manager
A tag that can be used for simple setup of a few tools I plan to mention.
Sprig
Sprig is an all-in-one product experience platform designed to help companies gather user insights, understand user sentiment, and improve their products based on real-time feedback:
- Microsurveys
- Concept Testing
- User Interviews
- AI-Powered Insights
It's also a powerful tool in the realm of integrations, so this would be the foundational piece to funnel information from other tools.
You can set this up with no code, using Google Tag Manager.
Amplitude
Integrates with Sprig and is a product analytics software that helps businesses understand how users interact with their products, empowering them to make data-driven decisions to improve user engagement, conversion, and retention.
Dovetail
Dovetail is a customer research platform designed to help businesses gather, analyze, and share user insights. It acts as a central hub for all your customer research data, making it easier to turn raw data from interviews, surveys, support tickets, and other sources into actionable insights:
- Allows for interviewee incentives, like $$$
- Data organization & analysis
- Integrations: Zoom, Slack, Salesforce, etc. to streamline workflow.
- Insight Generation: Utilizing AI to help identify patterns based on insights from your user base!
Atlassian Jira
The power of:
- Product Discovery - collecting ideas and insights from users to justify prioritization
- Plans - a native roadmapping tool to demonstrate to teams what is being prioritized with links to initial ideas inclusive of actual customer feedback tracked in each ideas insights to help refine what acceptance looks like for real market problems.
- Issue management too.. duh
Rollbar
A cloud-based error monitoring and tracking software designed to help developers proactively identify, prioritize, and resolve software errors in real-time. It does this by collecting and analyzing errors that occur in your application across various environments.
- Error grouping and prioritization - to tackle largest violators to smallest
- Adds context to errors your users experience, expediting time to resolution for engineers and CS.
- Integrates extremely well with Jira
Jira Service Management
Streamlines service request management, incident tracking, and change management processes across various teams within an organization. It enables efficient collaboration, automation of workflows, and empowers teams to deliver exceptional service experiences, ultimately improving overall productivity and customer satisfaction.
- SLA tracking
- REST API to sync Org, Customer, and other pertinent details with Salesforce
Why are these tools so great? Because a lot of them have AI tools that offer expediency in gathering market data while offering PM's some slack, since we know most of them are inundated w/ meetings.
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